Front House Manager

Expired on: Nov 15, 2021

The AM Lodge has an exciting vacancy of a Front House Manager. The position entails to supervise and co-ordinate the entire front of house team. To ensures that client receives a warm welcome and that service runs smoothly.

Duties and responsibilities

  • Hire and train FOH staff
  • Managing the Front of House team
  • Ensuring the restaurant is profitable
  • Ensuring the customer receives the warmest possible welcome
  • Be professional and have excellent people skills, be exceptionally skilled at welcoming, serving and interacting with guests
  • Set and maintain a shift schedule
  • Possess leadership skills, know how to manage and work in a team, intervene and resolve problems.
  • Oversee day-to-day operations in the FOH (Reception and Housekeeping)
  • Ensure customer satisfaction by quickly fixing any issues
  • Facilitate quick and efficient communication between front and back-of-house team.
  • Be a good manager, know how to make the right decision.
  • Be precise to ensure the best possible customer experience
  • Be able to do monthly report and give feedback as per guests review



  • Must have Grade 12
  • First Aid level 1,2 &3
  • Diploma in Hospitality Management would be to your advantage but not necessary.


  • Minimum 2 -3 years Management experience in a 5-star lodge or Big 5 reserve within a similar lodge environment,   
  • Computer literate, Hospitality and Service training experience, housekeeping experience, Room Division or Front of House Experience.
  • Excellent command English, spoken and written.


  • Team Player, but must be able to work independently where required
  • Must have excellent interpersonal skills
  • Must have manual dexterity and great attention to detail
  • Must be an Innovative and constructive thinker
  • Must be pro-active and show initiative and punctuality
  • Must have sound proven report writing skills
  • Must have an ability to work under pressure
  • Be able to resolve problems

Applications can be submitted by email to by the 14 November 2021.

(For any enquiries, please contact Hilaria or Paisley Mthombeni on 011 205 0182)

Job Category: Manager
Job Type: Full Time
Job Location: AM Lodge - Hoedspruit
Salary: Market related (according to geographical location)
Sorry! This job has expired.