CORONAVIRUS FAQ's

Our President of South Africa, Mr Cyril Ramaphosa, addressed the nation regarding the Coronavirus Global Pandemic on Sunday the 15th March 2020.

In his address, Mr Ramaphosa declared South Africa a National State of Disaster, as the number of confirmed Covid-19 cases reached 61 cases.

Further, he announced several response measures to limit the spread of the Novel Coronavirus, which includes a “travel ban on foreign nationals from high risk countries such as Italy, Iran, South Korea, Spain, Germany, the United State, the United Kingdom, and China as from 18 March 2020.”

AM Lodge, in support of the President’s announcement, understands the implication this pandemic has on travel and tourism, and is sympathetic to those having already booked their dream holiday in South Africa.

We would like to take this opportunity to allow all guests who have made bookings at AM Lodge to reschedule their visit dates with us.  All new dates will be amended at no additional cost and without any penalties, provided they are booked for their stay by the 16th March 2021

As of today, the 16th March 2020, several restrictions have been imposed by the President of South Africa, to curb the spread of the virus.  In summary these restrictions are;

  1. A travel ban on foreigners from high risk countries as of 18 march 2020. All visas are cancelled.
  2. Schools will be closed from 18th March 2020 until the 10th April 2020.
  3. 35 land ports have been closed
  4. Non-essential domestic travel is discouraged
  5. Gatherings of more than 100 people are prohibited
  6. Mass celebrations have been cancelled
  7. Visits to correctional services are suspended for 30 days

The South African Government and its citizens are embarking on drastic measures to curb the spread of the virus by implementing the above-mentioned restrictions.  All South Africans are committed to uphold and support the current restrictions, as well as adhering to a call for good hygiene and effective preventative behaviour.

Should guests wish to cancel, deposits will be fully refundable before 60 days prior to travel, within the 30 days period, 100% cancellation fees will apply.

  1. All bookings wishing to change their travel dates can do so without penalty 30 days prior to travel.
  2. Travel can be deferred until 16th March 2021.
  3. If deferred travel dates are before 15 December 2021, current 2020 rates will be charged.
  4. Travel dates deferred from 01April 2021 – 31December 2021 will be charged 2021 rates.
  5. All bookings wishing to change their travel dates within 60 days prior to date of arrival may still do so, however the applicable cancellation penalties will be payable before any bookings are deferred. These funds will be held as a credit for the new travel dates.

Should guests wish to cancel, deposits will be fully refundable before 60 days prior to travel, within the 30 days period, 100% cancellation fees will apply. 

We encourage our guests to retain their booking and defer it for another date.

  1. There will be sanitization at all points of contact, i.e. reception, entrances and rooms for employees and guests.
  2. Our Employees will be constantly updated with precautionary measures.
  3. We will have our designated Health & Safety officer available for any questions from employees, guests and stakeholders.