Our President of South Africa, Mr Cyril Ramaphosa, addressed the nation regarding the Coronavirus Global Pandemic on Sunday the 15th March 2020.
In his address, Mr Ramaphosa declared South Africa a National State of Disaster, as the number of confirmed Covid-19 cases reached 61 cases.
Further, he announced several response measures to limit the spread of the Novel Coronavirus, which includes a “travel ban on foreign nationals from high risk countries such as Italy, Iran, South Korea, Spain, Germany, the United State, the United Kingdom, and China as from 18 March 2020.”
AM Lodge, in support of the President’s announcement, understands the implication this pandemic has on travel and tourism, and is sympathetic to those having already booked their dream holiday in South Africa.
We would like to take this opportunity to allow all guests who have made bookings at AM Lodge to reschedule their visit dates with us. All new dates will be amended at no additional cost and without any penalties, provided they are booked for their stay by the 16th March 2021
As of today, the 16th March 2020, several restrictions have been imposed by the President of South Africa, to curb the spread of the virus. In summary these restrictions are;
- A travel ban on foreigners from high risk countries as of 18 march 2020. All visas are cancelled.
- Schools will be closed from 18th March 2020 until the 10th April 2020.
- 35 land ports have been closed
- Non-essential domestic travel is discouraged
- Gatherings of more than 100 people are prohibited
- Mass celebrations have been cancelled
- Visits to correctional services are suspended for 30 days
AM SPA | COVID-19 Statement
Cleanliness in the wellbeing industry has always been our priority.
Operating protocols in many industries have changed since the COVID 19 pandemic in early 2020. Safety and sanitation in business is essential for good health; from preventing infection and improving employees and our guest’s overall well-being.
New operating procedures will be implemented to satisfy the concerns guests may have travelling to our location. Our commitment to our staff and the surrounding communities is to prevent the spread of Covid-19 at all cost by implementing stringent measures.
The operating procedures listed below have been developed to mitigate any possibility of the COVID 19 virus spreading at any of our spas.
This document has been prepared to offer clear guidance and assist with the planning required for readying our location back to full operations. Each spa is unique in its nature, so we have developed procedures for each specific site. It is however central to our opening plan that the procedures are followed as closely as possible. Implementation of the procedures and the effectiveness of the control measures undertaken will be evaluated frequently to verify compliance, identify, and correct ineffective controls, and adapt the procedures to practical experience.
Please bear in mind that all guests arriving at the spa, will be treated with kindness and respect, while abiding by these regulations and guidelines, by cooperating fully with our onsite team, for their protection as well as others.
- From the moment a client makes a booking over the phone, email or through WhatsApp, questions relating to the guest health must be asked. To avoid turning them back after arriving at the Spa.
- Ensure any notes relevant to the booking are added to the reservation, for example; if a guest has mentioned they feel hesitant about returning to the spa, this should be noted so reception and therapists can greet the guest with extra care.
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